Merchant Support Options

PDQ Gold is our premium support package

For one monthly payment you get the following support:-

PDQ Silver is our mid-level support package

For one monthly payment you get the following support:-

Till Rolls (blank, with no logo on the back)
Support for your card machines on a Lo-Call phone number - 24 hours Monday - Friday
1 site visit per year to assist with completing PCI Compliance
Automated rate switching if a better rate is available
48 Hour Terminal replacement
Set up and Training for staff to use your card machines
Discounts on other PDQ Services
All for just £12.95 + VAT per month per card machine
For an additional price we can set your logo on the back of your till rolls

PDQ Bronze is our starter support package

For one monthly payment you get the following support:-

Till Rolls (blank, with no logo on the back)
Support for your card machines on a Lo-Call Number Between 9am and 5pm Monday - Friday
Phone support to help with completing PCI Compliance
Automated rate switching if a better rate is available
72 Hour Terminal replacement
Set up and Training for staff to use your card machines
Discounts on other PDQ Services
All for just £9.95 + VAT per month per card machine
For an additional price we can set your logo on the back of your till rolls